Privacy Policy

    Effective Date: October 26, 2023
    Last Updated: October 26, 2023

    G9 Digital Marketing (“Company,” “we,” “us,” or “our”), a digital marketing agency founded in 2013 and headquartered in Dallas, Texas, respects your privacy and is committed to protecting it through our compliance with this policy.

    This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website g9digital.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

    1. Information We Collect About You

    We collect several types of information from and about users of our Website, including:

    • Personal Information: This includes information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, and company name. We collect this primarily through lead generation forms, contact forms, and service inquiries.
    • Transaction Information: Details regarding payments processed through our Website.
    • Technical and Usage Data: Information about your internet connection, the equipment you use to access our Website, and usage details (IP addresses, browser types, and operating systems).

    2. How We Collect Information

    We collect information through the following methods:

    • Direct Interaction: You provide information by filling out forms on our Website (e.g., requesting a quote or contacting us via hello@g9digital.com).
    • Automatic Data Collection Technologies: As you navigate through the Website, we use automatic data collection technologies (such as cookies and web beacons) to collect information about your equipment, browsing actions, and patterns.
    • Third-Party Analytics: We utilize third-party analytics services (such as Google Analytics) to help us understand how visitors interact with our Website.

    3. Cookies and Tracking Technologies

    Our Website uses "cookies" to enhance user experience. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website.

    4. Third-Party Payment Processing

    We process payments for our services through Stripe. G9 Digital Marketing does not store or collect your payment card details. That information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

    5. How We Use Your Information

    We use information that we collect about you or that you provide to us:

    • To present our Website and its contents to you.
    • To provide you with information, products, or services that you request from us.
    • To fulfill any other purpose for which you provide it (e.g., responding to a business inquiry).
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • To notify you about changes to our Website or any products or services we offer.

    6. Disclosure of Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

    • Service Providers: We may disclose personal information to contractors, service providers, and other third parties we use to support our business (such as Stripe for payments or analytics providers).
    • Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
    • Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, or sale of some or all of G9 Digital Marketing’s assets.

    7. Data Security

    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

    8. Your Rights and Choices

    You can set your browser to refuse all or some browser cookies. If you wish to review, verify, correct, or request erasure of your personal information, please contact us using the information provided below.

    9. Children’s Privacy

    Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website.

    10. Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.